Welcome

Welcome to The Rustic Mill Company Ltd. Please feel free to have a look around our online shop.

We hope you like our shop and if you have any enquiries our email link is at the bottom of the page.

Kind regards.

The Rustic Mill Team.

The Rustic Mill Family

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Unique Furniture


Discover our fantastic range of unique stair and entrance gates that will totally transform and bring style to your home. we have many different styles to choose between from modern, shabby chic, farmhouse or fully customise your own style to complement your home interior.



Amazing

Amazing gates customer service and I hope you get lots of sales guys. Everyone is going nuts on my DMs. about where I got them from Lots of love and thank you again x

Lydia Bright

I can’t tell you how excited these made me arriving!! We just had normal baby gates up until now, we decided to go for these amazing wooden gates. They compliment the stairs & make them look super clean & sleek. Thank you The Rustic Mill Company

Brooke Vincent

Great Product And Service

Just received our modern gate and couldn’t be happier. The quality is amazing and at a great price. Also really good communication from Catherine. Overall a great product and service. I’m delighted x

Aspinwall Nadine

Highly Recommend

So happy! The gate is beautiful, the customer service was exceptional! Highly recommend x

Hayley Barnwell

Fantastic Gates

Love our new gate such good quality and finishes off our hallway! Would highly recommend, thank you!

Katt McConnachie

Disclaimer

All our products come with our branded logo and have been registered to show that it is a unique piece of handmade furniture made by a member of our team. All our products are sturdy and well built by fully qualified joiners. It is at your own discretion where you install this product. These do not comply to BS standards as they are not intended to be safety gates, these are aesthetic gates for many different purposes. We cannot be held responsible for any accidents that may occur.

Delivery and Returns Policy


All our products are hand made using naturally sourced timber. Sometimes minor scratches, or natural defects in the wood and structure can occur. You may also see the grain of the timber sometimes showing through on the end grains. Cracks can occur due to the constant moisture fluctuation caused by changing weather conditions. The cracks do not affect the longevity of the timber in any way, so they are not considered as a defect and there is no need to worry about them.


Once your product arrives if you are not entirely satisfied with your product, please notify us within 30 days and we will rectify this issue by repairing the product free of charge or by issuing a full refund or a repair kit.

When ordering your bespoke item we require a small non refundable deposit to secure pre order. There is a 14 day cooling off period after placing your order in which you will be entitled to a full refund of your deposit. If you wish to cancel your order after this period and due to no fault of us, the trader, your deposit total will be deducted from the full balance.

If you change your mind once you receive your product, buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. The items will need to be returned within 14 days of notifying us.

If the item has been damaged in transit please notify us as soon as you receive your parcel and we will gladly resolve the issue.

Information

If you have any enquiries please feel free to email us at: therusticmillcompany@gmail.com